UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
TDC/LV3 POP Maintenance: 2021-07-06 @ 11:00 PM Description: UETN Engineers will be doing software maintenance on our LV3-B and TDC-A nodes.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following services will be down during this maintenance:
UofU - DR Internet link at TDC
UofU - 2of4 L2 MPLS links from TDC to DDC
I2 connection at TDC
Telia Internet at LV3
DDC Maintenance - UIT links to TDC: 2021-07-08 @ 11:00 PM Description: UETN engineers will be moving 2 of the 4x10G MPLS links from DDC to TDC to another node to add redundancy
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The link move will take 10-15 minutes but an hour is allotted. During the window, 2 of the 4x10G links will be down but the remaining 2 links will stay up.
EBC POP Maintenance: 2021-07-08 @ 11:00 PM Description: UETN Engineers will be performing a software upgrade our our EBC-B node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following services will be down during this time:
Infowest Peering
Board of Regents
USOR Main Office
WestMinster College
Hogle Zoo
UTN connection at EBC-B
PAC 12 network connection at EBC
UofU 102 Tower
UofU secondary Internet Connection
Replacing UEN's FTP server: 2021-07-09 @ 8:00 AM Description: We will be replacing UEN's ftp server at 8:00 AM Friday morning. The new server is already built and just needs to be swapped with the old server.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:14 AM. Impact: The FTP service will be unavailable for about 15 minutes.
DDC POP Maintenance: 2021-07-13 @ 11:00 PM Description: UETN Engineers will be performing a maintenance on our DDC-C node, swapping out hardware.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: During this window, the following customers/links will be unavailable:
All UEN EOPS links at DDC-C
Video VRF secondary Connection
UEN Caching services
NOAA Connection at DDC
Board of Regents Connection at DDC
Canyons SD node B link to Brighton HS
Zayo Internet connection
UIT - 2 of 4 10G MPLS links to TDC
WSU POP Maintenance: 2021-07-13 @ 11:00 PM Description: UETN Engineers will be performing software upgrades on our WSU B node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The Following customers will experience a loss of service during this window:
WSU - Secondary connection to B node
Washington SD - Secondary aggregate connection at DIX
Ogden SD
Weber SD
Morgan SD
Davis SD - Aggregate Connection at Layton
Network Maintenance: 2021-07-14 @ 11:55 PM Description: Equipment will be replaced by Strata Networks. Circuits for the locations listed below may be affected.
Update: This maintenance completed on time. Impact: Manila Clinic
Manila High School
Network Maintenance: 2021-07-15 @ 11:55 PM Description: Damaged fiber will be repaired by South Central Communications.
Update: This maintenance completed on time. Impact: Circuit for Iron County Bus Garage(Cedar City, UT)
UVW Maintenance: 2021-07-15 @ 11:00 PM Description: UETN Engineers will be performing hardware maintenance at our UVW POP in Heber
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following services will be down during this window:
UVU Wasatch in Heber
USU Park City location
Park City SD
Wasatch SD
North Summit SD
South Summit SD
Rich SD
All charter schools and libraries connected to the UVW POP
Production Database hosts: 2021-07-16 @ 9:00 PM Description: Patch production database hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:56 PM. Impact: All UEN hosted websites
UVU Outage: 2021-07-17 @ 9:30 AM Description: Currently experiencing an outage out of UVU with Centracom circuits. Unsure what exactly the issue is at this time, but it looks like a possible fiber cut.
Update: 10:50am - UVU has confirmed a construction crew hit fiber at the campus. UVU has engaged CVE for repairs. No ETR at this time.
Update: 2:00pm - current estimate for splice completion is around 8pm this evening.
Update: This outage was resolved at 9:43 PM. Impact: Customers with Centracom circuits out of our UVU pop
SCC-PEP-B Maintenance: 2021-07-20 @ 11:00 PM Description: UEN Engineers will be performing a software update to the SCC-PEP-B Node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Any devices using this POP will go down when the router reloads. Sites that will be affected are listed below:
Excelsior Charter School
Navigator Charter School
St Francis Private School
State Division of Rehab Services
Mountain Heights Charter School
Waldorf Academy
Entheos Charter School
USU Taylorsville
Living Planet Aquarium
Early Light Academy
Beehive Science and Tech
Ascent West Jordan
East Hollywood Charter
Esperansa Elementary School
Itineris Charter School
Advantage Charter School
Alpine SD PE C Node
Murray SD
Granite SD
DDC-A POP Maintenance: 2021-07-20 @ 11:00 PM Description: UETN Engineers will be performing software upgrades on our DDC-A node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers/links will experience a loss of service during this window: UIT - 2of4 10G MPLS links from DDC to TDC UIT - 40Gig Secondary Internet Connection CHPC - 100G Connection to DDC-A Utah State Legislature - B Node Connection USHE Gateway BYU - 2x10G connection Western Governors University Salt Lake County Library - west jordan aggregate connection Davis SD - A node aggregate connection in Layton Murray SD - B node aggregate connection Alpine SD - A node aggregate connection in Lindon UEN - Enterprise Demarc Connection at DDC UEN - Infoblox primary connection at DDC UTN - DC Router at DDC
Millard Maintenance: 2021-07-22 @ 3:00 PM Description: UETN Engineers will be performing hardware maintenance on our Millard PE.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Millard SD
USU Delta
Delta Library
Fillmore Library
UVW POP Maintenance: 2021-07-27 @ 11:00 PM Description: We will be performing an urgent maintenance on our UVW POP this evening at 11pm.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:43 PM. Impact: The following customers will be without service during this time:
UVU Wasatch in Heber
Park City SD
North Summit SD
South Summit SD
Rich SD
Wasatch SD
Maintenance: TDC-BEIBR-B-170 & DIX-PEP-B-59: 2021-07-27 @ 11:00 PM Description: UEN Engineers will be performing a software update to the TDC-BEIBR-B-170 & DIX-PEP-B-59 nodes.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Any devices using these POPs will go down when the routers reload. Sites that will be affected are: Links to DDC-PEP-C, TDC-BEIBR-A, DIX-PEP-A, DIX-RR, SCC-PEP-A and our connection to gigamon at DDC-PEP-B to go down during the maintenance window.
UVU Fiber Repair: 2021-07-31 @ 7:00 PM Description: UVU will be doing fiber work associated with a previous fiber cut outage that took place on July 17th.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Customers with Centracom Circuits
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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