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Power Issues throughout the state: 2020-08-03 @ 3:00 PM Description: Power outages throughout the state due to weather and fires.
Update: This outage was resolved on time. Impact: Statewide
CenturyLink Fiber Cut: 2020-08-04 @ 8:15 AM Description: Several centurylink homed locations are down due to a major fiber cut. They are currently splicing fiber but do not expect to be finished until 4:00 am August 5th.
Update: This outage was resolved at 3:47 AM. Impact: SLC SD
Mountainville Charter
Odyssey Charter
American Preparatory Academy (Draper)
Renaissance Charter
Maintenance - RDC POP: 2020-08-04 @ 11:00 PM Description: UETN Engineers will be upgrading a backbone node at the Richfield Data Center.
Update: This maintenance will begin in 5 minutes.
Update: This upgrade will be taking additional time. More will be updated as info comes available. New Tentative completion at 2:00 AM
Update: This maintenance completed on time. Impact: The following customer connections will be affected:
Richfield Library
CUES Regional Office
UofU Seismic connection in Richfield
KUER connection in Richfield
USOE Disaster Recovery
Athenian Ephraim
Athenian Richfield
Snow College Ephraim
DATC Storage Connection
DTS Backup Connection
DTS Cloudian connection in Richfield
WSU L2 connection to RDC
RDC COP Connection
utn-rt-med-cup
South Central Maintenance: 2020-08-13 @ 12:00 AM Description: Reason for Maintenance: Replace rectifier in Beryl and Enterprise
Update: This maintenance completed on time. Impact: ESCALANTE VALLEY ELEM
ENTERPRISE HIGH SCHOOL
ENTERPRISE VALLEY MEDICAL CENTER
Upgrade PostgreSQL: 2020-08-16 @ 8:00 PM Description: Upgrading the production PostgreSQL hosts
Update: This maintenance completed on time. Impact: All UEN hosted website except KUED and equella
UCM uccx reboot: 2020-08-18 @ 11:00 PM Description: I need to reboot uccxpub it's showing in a partial service state
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:48 PM. Impact: everything should fail over to the sub. there should be no downtime
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.