UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
DDC PEP-C RSP Upgrade: 2020-01-02 @ 11:00 PM Description: Upgrading the RSPs on the DDC-PEP-C device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:37 PM. Impact: Device will be powered down, new cards put in and powered back on. 1 reload to upgrade cards and some time to test and verify everything is working properly.
Palo Alto code upgrade: 2020-01-02 @ 11:00 PM Description: Upgrade code version on Palo Alto 5220
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Firewalls are redundant so no service impacts are expected.
UEN Hosting infrastructure firmware upgrades: 2020-01-07 @ 10:00 PM Description: UEN server network infrastructure will be upgraded and rebooted. It is redundant, so no downtime is expected.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:52 PM. Impact: Any virtual machines running on UEN infrastructure could potentially see short network outages, which would impact network traffic and storage.
ASR Upgrades: 2020-01-09 @ 11:00 PM Description: Upgrading code on ASR's:
suu-pep-a
dix-pep-b
rdc-pep-b
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:49 AM. Impact: These devices have redundant backbone connections, traffic will reroute around down device. Single homed customers will notice a brief outage while device reloads 2 times.
Backbone Maintanance: 2020-01-09 @ 11:00 PM Description: UEN will be moving ports for the link from SLCC --> Tooele. To further diagnose an issue we are seeing along that path.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:21 AM. Impact: Tooele School District
Tooele ATC
USU Extension Sites in the Tooele Area
PostgreSQL/PgPool prod: 2020-01-12 @ 7:00 AM Description: Patching Database hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:13 AM. Impact: All UEN hosted websites
UCCX(finesse) reboot: 2020-01-21 @ 10:45 PM Description: the databases are showing errors. the VM's will need to be rebooted
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:31 PM. Impact: the agents should fail over to the sub.
UEN Hosting - virtual network and firewall maintenance: 2020-01-21 @ 10:00 PM Description: Network maintenance including moving some virtual interfaces around, upgrades to virtual routers, and failover and redundancy testing.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:29 PM. Impact: Access to virtual machines may be interrupted for short periods of time. This may cause brief service interruptions to web hosting and other hosted services.
Century Link Maintenance: 2020-01-28 @ 7:00 AM Description: CenturyLink planned maintenance in the Kearns area that I wanted to share.
There are two circuits for West Valley Elementary that will be impacted:
69/KRFS/001079
69/KRFS/000522
Update: This maintenance completed on time. Impact: 48msec - 1 hour
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.