UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
Outage Impacting Salt Lake City Area: 2018-01-01 @ 10:30 PM Description: Centurylink is working to Identify the cause of an outage impacting several sites that are served from Down Town Data Center.
Update: This outage was resolved at 4:33 AM. Impact: Granite School District
West Jordan Library System
Numerous Charter Schools
Emery Telcom: 2018-01-02 @ 11:00 PM Description: Performing CPE firmware upgrade at USU Eastern Blanding
Upgrading one existing uplink from 1Gbps to 10Gbps to provide needed capacity for two Telehealth circuit being added.
Troubleshooting DWDM link that experienced an outage on Sept 27, 2017.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: USUE Blanding to Moab Vocational Center 10Gbps
Head Start - Blanding
San Juan Library
Rehabilitation Center
Out of Band management
Centurylink Card Replacement Juab High School: 2018-01-04 @ 11:00 PM Description: Centurylink needs to replace a card providing services to Juab High School.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: They do not anticipate the outage lasting more than 30 minutes but have requested the entire window.
WSU POP Addtional Port Capacity: 2018-01-11 @ 11:00 PM Description: UEN will be install a device for additional port capacity at the WSU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:54 AM. Impact: All sites that are connected via 1Gb connections will be down while they are moved to the new device.
Strata Maintanance: 2018-01-15 @ 11:55 PM Description: Equipment Maintenance
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: 10 gig from UBATC to UVW in Roosevelt, UT
Century Link Maintanance: 2018-01-16 @ 4:30 PM Description: Centurylink will be making some changes to their network for Davis SD. This should be not service impacting.
Update: This maintenance completed on time. Impact: There should be no impacted sites.
myuen web site maintenance: 2018-01-16 @ 9:00 PM Description: I will be making some configuration changes to the myuen web service in order to correct a recurring error condition. The myuen web service will be unavailable from 9:00 PM until 9:10 PM tonight, January 16.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved at 9:05 PM. Impact: The my.uen.org web site will be unavailable.
Emery Telcom: 2018-01-17 @ 11:55 PM Description: Fibertel is splicing fibers on non-traffic fiber binder groups to turn up their backbone network. This should not affect active fiber.
Update: This maintenance completed on time. Impact: Fiber route between Crescent Junction and Moab
Beaver County: 2018-01-18 @ 8:30 AM Description: Beaver County is currently experiencing an outage. We have lost connectivity to our Beaver PE via South Central.
Update: This outage was resolved at 9:41 AM. Impact: Beaver County
Century Link Maintanance: 2018-01-18 @ 4:30 PM Description: Centurylink will be making some changes to their network for Davis SD. This should be non-service impacting.
Update: This maintenance completed on time. Impact: There should be no impacted sites.
Century Link Maintanance: 2018-01-25 @ 9:00 AM Description: CenturyLink will perform scheduled maintenance to upgrade software to improve network reliability and to prevent future service interruptions to customer services.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: James R Russell Head Start
USOR SLC
Beaver School District: 2018-01-31 @ 5:50 PM Description: South Central communications is experiencing an outage at one of their central offices that is affecting several entities, most notably the Beaver school district, and SUU aviation ATC. South Central has dispatched a crew to look into the issue but as of right now do not have and ETA on when services will be restored.
Update: This outage was resolved on time. Impact: Beaver School District, SUU aviation ATC, Iron County bookmobile, gateway prep charter school
Strata Maintanance: 2018-01-31 @ 11:55 PM Description: Strata preforming equipment maintenance.
Update: This maintenance completed on time. Impact: Maser Elementary, Vernal UT
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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