UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Update UCM certs: 2023-01-10 @ 10:30 PM Description: we need to re-generate a handful of Self signed cert across the UCM cluster
Update: This maintenance completed at 12:09 AM. Impact: Phones will move to the next available node as services are restarted
UETN Listserver Upgrade: 2023-01-11 @ 7:00 PM Description: UETN's Listserver application will be upgraded and migrated to a server running updated underlying software as well.
Update: This maintenance completed at 11:01 PM. Impact: UETN-hosted mailing lists operating on lists.uen.org will not function during this maintenance. The web console will not be available during the maintenance as well.
UCM software upgrade: 2023-01-20 @ 10:45 PM Description: We are upgrading the UCM clusters from 11.5 to 12.5.
Update: This maintenance completed at 6:12 PM. Impact: if everything goes well the phone should only be down for a few.
UCM migration to new hardware: 2023-01-26 @ 10:30 PM Description: we are migrating the UCM cluster to new hardware
Update: This maintenance completed at 2:03 AM. Impact: we will move one cluster at a time. the phones should fallback to next available node.
UCCX upgrade: 2023-01-31 @ 10:30 PM Description: We are upgrading UCCX from 12.0 to 12.5.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: we'll do are best to keep one of the Finesse node up during the maintenance.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.