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Snow POP Hardware Upgrade: 2022-03-03 @ 11:00 PM Description: UETN will be upgrading device hardware for SNO-PEP devices.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Snow College - Ephraim
North Sanpete SD
South Sanpete SD
Tintic SD
USU Ephraim
Patch UEN list server: 2022-03-09 @ 5:00 PM Description: There are new patches available for the list server so we are going to stop the service and patch it at 5:00 PM today. It should be down for 30 to 60 minutes.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved at 5:27 PM. Impact: List server traffic will be stopped during the maintenance window.
Lumen Urgent Maintenance: 2022-03-14 @ 10:30 PM Description: Lumen is performing urgent maintenance on card in McLean VA which may affect some of our services in the Logan UT area between 3/14 10pm and 3/15 3am.
Update: This maintenance completed on time. Impact: Lumen only expects service to be impacted for 1 hour during the window, while the card is replaced. Utah State University is the institution most likely affected by this.
Maintenance on PCO PE Device: 2022-03-22 @ 11:00 PM Description: UETN Engineers will be doing maintenance on our PCO PE device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Kane SD
Piute SD
Garfield SD
Wayne SD
And any USU Distance ED sites
Issues at PCO-PE: 2022-03-23 @ 9:30 AM Description: We are experiencing issues with our device at Panguitch. We are working to remedy this issue ASAP.
Update: This outage was resolved at 11:48 AM. Impact: The following customers are affected and are experiencing degraded or total loss of service.
Wayne SD
Piute SD
Kane SD
Garfield SD
USU DCE sites at these locations.
SLC area network outage: 2022-03-23 @ 12:55 PM Description: Several Locations are down in the greater SLC area. We have contacted the provider and are investigating
Update: UPDATE 2PM: Lumen fiber cut between Tooele and Kearns. No ETR at this time
Update: UPDATE: Lumen is investigating a fiber cut in the area
Update: Lumen reported this issue as resolved around 5:30pm.
Update: This outage was resolved at 8:21 PM. Impact: The following customers are without service:
Multiple Charter/Private Schools
SLC Libraries
Murray SD
Granite SD
Ogden/Weber Area Lumen Outage: 2022-03-28 @ 2:00 PM Description: Lumen is currently experiencing card-related issues in the Ogden/Weber area.
Update: This outage is due to fiber damage, splicers are onsite with an estimated time of restoration set for 4am.
Update: Lumen splicers are continuing to repair damaged cables. The ETR has changed to 5:30am.
Update: This outage was resolved at 8:35 AM. Impact: Weber SD
Weber State Backbone
Canyon View SS
Quest Academy
OWATC
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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