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South Central Maintenance: 2021-11-02 @ 12:00 AM Description: South Central is upgrading IOS on routers
Update: This maintenance completed on time. Impact: Richfield
Circleville
Duck Creek
Kanab
Bryce Canyon
Parowan
SAJ POP Maintenance: 2021-11-02 @ 5:00 PM Description: UETN Engineers will be performing a hardware upgrade on our SAJ PE node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience an interruption of services during this window:
San Juan School District
San Juan Library
BLD POP Maintenance: 2021-11-02 @ 11:00 PM Description: UETN Engineers will be performing hardware upgrades at our on our BLD-PE node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this outage window:
Blanding Family Practice
Monument Valley Health Clinic
Navajo Mountain Health Clinic
Montezuma Creek Health Clinic
San Juan Dental
Blue Mountain Hospital
USU Blanding DCE
Bluff Library
White Mesa Library
Monticello Library
RUCD Blanding
USUE Workforce Education Division
UEN Equella outage: 2021-11-03 @ 5:00 PM Description: UEN's Equella system will be down for scheduled maintenance starting at 5:00 PM on November 3.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 5:26 PM. Impact: The Equella system will be down during the maintenance.
All UEN web services will be down for maintenance: 2021-11-06 @ 7:00 AM Description: We will be performing major maintenance on UEN's web site infrastructure. The UEN, UTN and UETN web sites will be unreachable during this maintenance.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:14 AM. Impact: All UEN, UTN and UETN web sites will be offline during the maintenance.
Network connectivity issues - various sites: 2021-11-09 @ 10:00 AM Description: We are experiencing intermittent service issues with one of our providers.
We are looking into this issue and we apologize for the degraded service and are working with the provider to remedy the situation ASAP.
Update: This outage was resolved on time. Impact: The following customers are affected:
Channing Hall
North Star Academy
Providence Hall EL
Providence Hall JH
Waterford School
Juan Diego
Summit Charter
UETN Hosting firewall and network maintenance: 2021-11-12 @ 9:00 PM Description: UETN will be performing updates on datacenter firewalls and server networking equipment.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:47 PM. Impact: All DDC, EBC, and RDC vmware environments may see short network outages as traffic fails over between fabrics.
LUMEN Outage - SLCC POP: 2021-11-16 @ 10:00 AM Description: We are experiencing an outage at our SLCC POP due to third party provider hardware issues. We are working with the provider to resolve this ASAP.
Update: This outage was resolved at 1:58 PM. Impact: The following locations are seeing either degraded or a complete loss of service:
SLCC Internal WAN circuits
Living Aquarium
Beehive Science Tech
Hawthorne Academy
St Vincent DePaul
Mana Academy
St Francis Academy
Navigator Pointe
Device replacement at Tooele Technical College: 2021-11-18 @ 10:00 PM Description: UETN Engineers will be replacing a failing device at Tooele Technical College at 10 PM.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved at 11:05 PM. Impact: Excelsior Charter School
USHE
USU Tooele
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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