UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Production Pgpool/PostgreSQL: 2021-04-01 @ 9:00 PM Description: Apply Updates and Security Patches on database and web hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:39 PM. Impact: All UEN hosted website
Lumen Outage: 2021-04-02 @ 7:30 PM Description: There is an outage with lumen affecting weber and Ogden area
Update: This outage is affecting:
Weber SD
Greenwood Charter
Fast forward Charter
Legacy Prep
Quest Academy
Ogden SD
Grammercy El
T O Smith El
Wasatch El
Lumen has identified a fiber cut. Currently preparing to splice - NO ETR
Update: This outage was resolved at 10:52 PM. Impact: Weber and Ogden
SLIX maintenance: 2021-04-03 @ 5:00 AM Description: The SLIX switches at Delong & Social Hall will have their back-hauls rerouted through new connections. There will be an interruption of service between switches, but not between peers on the same switch. The interruptions should be momentary as the VLAN reroutes and mac-tables repopulate.
Update: This maintenance completed on time. Impact: UETN and other SLIX Peers
Tableau Server maintenance: 2021-04-05 @ 5:00 PM Description: Upgrading the Tableau Server software. The process should not take the entire window.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 7:24 PM. Impact: Tableau views and dashboards used by various education institutions will be unavailable during the outage.
Fiber Cut in Southern Utah: 2021-04-15 @ 7:00 AM Description: TDC and Utopia are investigating a fiber cut in the St. George area.
Update: This outage was resolved at 10:05 PM. Impact: SLC to Las Vegas Transit Rail / Internet2 Connection
SLCC to TDC
There are redundant links in place, so this should not be customer impacting.
UETN Hosting firewall maintenance: 2021-04-17 @ 9:00 AM Description: DDC firewalls will be software upgraded.
Update: After working on an upgrade plan with the vendor, this upgrade will require an hour of downtime, within the maintenance window.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:49 AM. Impact: Only the CBRS and the backup service could be impacted. These are redundant firewalls so if all works correctly downtime should be a few seconds for each failover.
DDC Power Maintenance, 1 of 2: 2021-04-20 @ 11:00 PM Description: UETN Field Operations will be performing step 1 of a 2 step
power maintenance at our DDC location.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: No devices should be affected as there is redundant power. The
following devices will have their power supplies moved:
ANYROAM EdgeRouter4
ANYROAM Server
utn-rt-dc-ddc-wan switch 1
utn-rt-dc-ddc wan switch 2
ddc-pep-b
DDC Power Maintenance, 2 of 2: 2021-04-22 @ 11:00 PM Description: UETN Field Operations will be performing step 2 of a 2 step
power maintenance at our DDC location.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: No devices should be affected as there is redundant power. The
following devices will have their power supplies moved:
ANYROAM EdgeRouter4
ANYROAM Server
utn-rt-dc-ddc-wan switch 1
utn-rt-dc-ddc wan switch 2
ddc-pep-b
UBR POP Maintenance: 2021-04-22 @ 10:00 PM Description: UETN will be conducting maintenance on UBR-P-A device at our Roosevelt POP
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Duchesne and Uintah School District
Ute Tribe Headstarts and/or Charters
USU Roosevelt
Uintah Basin Technical College
DDC Power Maintenance: 2021-04-29 @ 11:00 PM Description: UETN Field engineers will be performing maintenance on various power supply connections at the DDC.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: There should be no interruption of service as there are redundant connections. The following nodes are part of the maintenance:
ddc-pep-a
ddc-rr-a-201
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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