UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
UEN Hosting network maintenance: 2020-04-10 @ 10:00 PM Description: Upgrade and reboot the UEN Enterprise border firewalls. With failover to the standby the impact should be low.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:22 PM. Impact: Short disruption to all hosted services.
Expressway-E reboot: 2020-04-14 @ 11:45 PM Description: need to reboot one of the expressways
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:59 PM. Impact: the phone's outside the network will drop their registrations
Emery Dark Fiber Maintenance - SLCC-UVU: 2020-04-14 @ 11:00 PM Description: Emery Telcom is moving to an alternate fiber route between Draper and Salt Lake City in order to vacate construction areas on I-15. This is a rescheduled maintenance from 3/26/20.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will impact the dark fiber lease between Salt Lake Community College and Utah Valley University.
This is a UEN Backbone path and will not affect UEN customers as all nodes affected have redundant connections and alternate paths.
expressway restart: 2020-04-16 @ 11:30 PM Description: the services on the expressway need a restart to update some config changes
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:32 AM. Impact: the registration will bounce for the remote phones
UVU POP - Major fiber relocation: 2020-04-17 @ 10:00 PM Description: Contractors will be performing a major fiber relocation at the UVU campus.
Work will begin on Friday, April 17 @ 10pm and should be completed by Noon, Saturday, April 18.
This will affect multiple UEN customer sites that are served by the UVU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: ***K-12***
Alpine District - UVU Connection only
Nebo School District - UVU Connection only
Juab School District
Millard School District
***College/Higher Ed***
Eagle Gate College - Provo
MATC Xango
Mountainland ATC
Mountainland Head Start Program
Saratoga Springs Head Start
USOR - Provo
***Charter/Private Schools***
American Prep - Salem
American Prep Charter - Draper2
Arches Academy
Ascent Academy - Lehi
Athenian Charter - Am Fork
Athenian Charter - Delta
Athenian Charter - Nephi
CS Lewis Academy
Freedom Charter
Freedom Prep Charter
Ignite Charter School
Ivy Prep Charter
Lakeview Charter
Lincoln Academy
Lumen Scholar Charter
Merit Academy
Monticello Charter
Quail Run Charter
Ranches Charter
Reagan Academy
Soldier Hollow
Spectrum Charter
Timpanogos Charter
Utah Military Academy in Lehi
Utah School for Deaf and Blind - Orem
Utah School for Deaf and Blind - Springville
Vista Entrada Charter
Walden Arts Charter
***Libraries***
Brigham City LIbrary
Murray City Library
Payson Library
If you are experiencing any issues with your service after the maintenance is complete, please call the UEN NOC at 801-xxx-xxxx
PostgreSQL/PgPool patching prod: 2020-04-19 @ 7:00 AM Description: Patching Database/Pgpool hosts on prod
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:41 AM. Impact: All UEN hosted website
South Central Router Upgrades: 2020-04-20 @ 11:55 PM Description: South Central will be upgrading their CIsco routers.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Services in entire South Central Utah Service area will be affected while the routers are rebooted after upgrade.
South Central Emergency Maintenance: 2020-04-23 @ 11:55 PM Description: South Central will be repairing damaged fiber.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Services in Page, Arizona and Big Water, Utah will be down while fiber is being repaired. Crews will work to mitigate down time as much as possible while fiber is repaired.
Utopia Aggregate Link off DDC: 2020-04-28 @ 11:00 PM Description: Utopia is troubleshooting low light levels on an aggregate link on ddc-pe-a
Noc ticket number: NOC-696
Our UEN field engineers will need to coordinate to assist if needed
Update: This maintenance completed on time. Impact: Te0/1/1/1 up up DC_utopia-aggregation
Te0/1/1/1.8 up up VPLS_8_ebc-rt-udb-saltlakecity_ogd-rt-udb-ogden
Te0/1/1/1.235 up up PWL_wsu-pe-a-218_udb_vlan-235
Te0/1/1/1.250 up up VPLS_250_ebc-rt-udb-saltlakecity_ogd-rt-udb-ogden
Te0/1/1/1.1505 up up P2P_UTOP_UEN_ddc-rt-cha-rootsacademy_Gi0/1_2018
Te0/1/1/1.1510 up up P2P_UTOP_UEN_ddc-rt-prv-madeleinechoir_Gi1/1/1_2018
Te0/1/1/1.1515 up up P2P_UTOP_UEN_ddc-rt-cha-promexp_Gi1/1/1_2017
Te0/1/1/1.1520 up up P2P_UTOP_UEN_ddc-rt-rec-slcoyouthservices_Gi0/11_2018
Te0/1/1/1.1525 up up P2P_UTOP_UEN_ddc-rt-cha-mana-hs_Gi0/11_2018
Te0/1/1/1.3162 up up P2P_UTOP_UEN_ddc-rt-cha-esperanza_Gi0/1_2017
UEN Hosting network maintenance: 2020-04-30 @ 10:00 PM Description: Engineering will be moving the EBC-DDC internal link to new physical connections. This cannot be done without interruption but it should be short (<15 seconds).
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:16 PM. Impact: UEN hosted services including all web, video recording, audio streams, and other utilities will see a short service interruption.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
UTAH EDUCATION NETWORK
More K12 Education
my.uen Login
Forgot my.uen Login
Curriculum Search
Find a School
Canvas Logins
Find an Institution
Teacher Tips
PD Newsletter
PDTV
UEN Homeroom
Adobe
Canvas
eMedia
Google
Nearpod
Utah's Online School Library
Justin
Braxton
Dani
Kayla
Katie
Lora
Rob
Val
Locally Produced
Give Us Feedback
WebEx
Zoom
CMS Web App
TMS
YouTube
Network Outages
Network Traffic Map
Speed Test
Infrastructure Map
Facebook
Instagram
LinkedIn
News RSS
Contact Us Form
Dashboards
Maps
Widgets