UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Beaver DO/HS 6880 upgrade: 2017-09-05 @ 8:00 PM Description: We are upgrading hardware at Beaver HS for the Beaver School District
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:40 PM. Impact: All services within Beaver SD will be impacted.
SUU pop maintenance: 2017-09-05 @ 11:00 PM Description: We are upgrading hardware within the SUU hub to increase capacity.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All GE services within SUU will be impacted. No 10GE connections will me affected.
Datacenter Firewall update: 2017-09-07 @ 11:00 PM Description: Deploy the latest changes to allow for Management server to be upgraded.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Potential for short outage while traffic fails over to secondary path.
Century Link card replacement: 2017-09-11 @ 11:00 PM Description: Century Link will be doing an emergency replacement on a card at UVU in Orem this evening.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved on time. Impact: The following customers will be affected during this maintenance
School for Deaf and Blind - Orem
Provo School District
Juab School District
USU Extension - Orem location
Soldier Hollow
UEN Outage in Central Utah: 2017-09-12 @ 3:00 PM Description: UEN is currently experiencing a significant outage in the Central Utah area. We believe this is an issue on Centracom's network.
Update: This outage was resolved at 3:48 PM. Impact: North Sanpete
South Sanpete
Nephi area
Centerfield area
Mt Pleasant area
Centracom outage: 2017-09-12 @ 11:30 AM Description: Centracom has confirmed they are having issues on their network. They are currently investigating the issue.
Update: This outage was resolved at 2:00 PM. Impact: This is affecting the entire Millard School district as well as several charter schools in the area
NFS Cluster update: 2017-09-14 @ 10:00 PM Description: Updating code on controllers for NAS storage Cluster at DDC. This update contains a critical patch for the system. Duration should be less than an hour.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved at 10:59 PM. Impact: No Impact this is a none-disruptive update.
South Central Maintenance: 2017-09-20 @ 11:55 PM Description: Working on radio to Boulder, Utah
Update: This maintenance completed on time. Impact: Boulder, Utah
Emery Telcom: 2017-09-26 @ 11:00 PM Description: Emery Telco will be preforming firmware upgrades on multiple devices. Downtime should be less then 15 min per location.
Update: This maintenance completed on time. Impact: UEN – San Juan Library
UEN – Carbon School District Locations
UEN – Emery School District Locations
UEN – Freedom Prep Academy
UEN – Grand County Library
UEN – Grand School District Locations
UEN – Moab Vocational Center
UEN – San Juan Library
UEN – San Juan School District Locations
UEN – USU Eastern Price
UEN – USU Eastern Blanding
UEN – USU Eastern Price
UEN – UVU-Orem Device
Moab to Blanding Outage: 2017-09-26 @ 3:00 AM Description: Emery Telecom did maintenance last night on their equipment, and one of their devices did not return to service. As a result the main link into the Blanding Area is offline, and traffic is only flowing to the area through the Radio Link which is now highly congested.
Update: This outage was resolved at 4:38 PM. Impact: Connectivity in the area will be significantly degraded throughout the morning until the spare device can be installed and configured for service.
Adding additional capacity at SLCC POP.: 2017-09-28 @ 11:00 PM Description: UEN networking staff will be installing equipment to increase capacity at the SLCC POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:33 AM. Impact: All 1 Gigabit Ethernet connections will go down briefly while they are moved to a different port.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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